Terms & Conditions of Hire
1) Terms of Payment
1.1 - Upon placing an order, a 20% of hire cost or £200 deposit payment is required to secure your order (whichever is the bigger amount).
1.2 - This amount is in addition to your hire items and is used as a security deposit for any potential breakages, damages and losses. This will be refunded once the balance has been paid and all items have been returned and checked. Any charges will be deducted from this amount (if necessary).
1.3 - Should the cost of the damages exceed the security deposit amount, then an additional invoice will be issued for these costs. Damage costs will be applied in respect of time taken to repair damage. If items are beyond repair or lost, they will be charged at current market rate including future losses of hire costs.
1.4 - The balance of your hire charge must be paid at least 30 days prior to the start of the hire period, along with any additional hire or delivery charges.
1.5 - Payments may be made via BACS. Specific payment details will be given at the time of placing your order.
2.1 - Cancellations must be notified in writing to The Coppermill Hire Co.
2.2 - The following cancellation charges will apply based on the notification period given:
a) With all cancellation you will be charged £200 or 20% of the hire costs (whichever is larger).
b) With late cancellations you will be charged additionally as below:
8- 4 weeks before the event date 25% of full hire cost will be charged
4- 2 weeks before the event date 50% of full hire cost will be charged
Under 2 weeks before the event date 100% of full hire cost will be charged
3) Hire Period
3.1 - All orders are for a single event (not multiple events), unless agreed in advance.
3.2 - The hire period is for a maximum period of 4 days (including delivery and collection).
3.3 - Any extension to the hire period must be agreed prior to your event and may be subject to additional charges.
4) Delivery and Collections
4.1 - See our delivery information page. The specific terms there stated are to be included as terms & conditions of the hire contract.
5.1 - The items hired shall at all times remain the property of The Coppermill Hire Co.
5.2 - The customer is responsible for the care of the items whilst in their possession during the hire period - from the time of delivery until the items are collected and accepted back into the possession of The Coppermill Hire Co.
5.3 - The hired items must be stored indoors (a marquee/tent is acceptable).
5.4 - The service we provide is for hire, delivery and collection only. Please note that set up and layout of hired items is the customer’s own responsibility.
6.1 - All Damages/Breakages/Losses will be charged at the market value of the individual item, with potential additional charges for loss of hire (also see section 1.3 above).
Red wine or water spillages on the tables will leave stains if left uncleaned overnight.
You will be charged for cleaning or repairs if any tables are left stained.
7.1 - All goods will be supplied in a clean, ready to use condition.
7.2 - All items must be returned in an equally clean condition. This means the tables must be wiped down and any wax spillage carefully removed.
Please be careful not be scratch/damage the lacquered surface of the table tops when removing any wax.
7.3 - Failure to return items in a clean condition will result in a 15% charge of the total hire cost and will be taken from the damages deposit.
8) Health and Safety Information
8.1 - Please take care when moving, lifting and using our items.
8.2 - Please be careful not to hurt your back or catch your fingers or clothes when moving/lifting any of our items.
8.3 - Please note that our furniture is vintage, reclaimed, antique and rustic, so there may potentially be splinters, nails or rusted metal in some of our furniture.
8.4 - Please do not allow guests to stand on any of our tables and/or chairs.
9) Instructions for operating the tables
9.1 - The tables are heavy and need a minimum of two people to move them. These tables should never be carried or moved by one person.
9.2 - Tables should be carried with the table top side facing towards the ground. This is so you won’t have any problems with the folding legs dropping down and catching your fingers.
9.3 - Please never hold the weight of the table by the trestle legs. This damages the table.
9.4 - Tables must be erected and collapsed by a minimum of 2 people so that they can be turned over without hurting yourself or causing damage to the table .
9.5 - Please watch your fingers whilst working the trestle leg mechanisms.
9.6 - Take care to ensure the leg braces are fully extended when erecting for use.
10.1 - The Coppermill Hire Co Ltd accepts no responsibility for any injury or damage caused by the items hired from us.
11.1 - It is strongly advised that you obtain suitable insurance for all items hired from The Coppermill Hire Co. All breakages/damages/losses will be charged accordingly, including charges for loss of hire (as stated above).